Communications With The Tenant

One of the primary duties that any property management professional in Winchester performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the renter.

Tenants in Winchester will often ask to change lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there. A renter can catch an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is counter to the rental investor's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal all matters to the property owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.