Communications With The Tenant

One of the most important duties that your property manager in Shenandoah County performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for landlords: never share your contact information with the renter.

Tenants in Shenandoah County may ask to bend rules, or make other special requests. The property management professional knows the rules and knows why the rules are there. A renter can catch an uniformed owner at a moment of weakness causing the property owner to grant a request that is against the landlord's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the renter is going to ask the rental investor to overrule our work.