Communications With The Tenant

One of the most important services that any property manager in Shenandoah County performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Shenandoah County will often ask to break lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed landlord at a moment of weakness causing the landlord to grant a request that is counter to the rental investor's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal every question to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the owner to second-guess our work.