Communications With The Tenant

One of the important duties that a property manager in Shenandoah County performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to deny any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Tenants in Shenandoah County often ask to break rules, or make other special requests. The property management professional knows the lease and knows why the rules exist. A tenant can catch an uniformed property owner at a moment of weakness causing the landlord to grant a request that is against the property owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take every question to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the tenant is going to ask the owner to overrule our work.