Communications With The Tenant

One of the most important duties that any property management expert in Arlington performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for owners: never share your contact information with the renter.

Tenants in Arlington may ask to break lease provisions, or make other special requests. The property manager knows the lease and knows why the rules are there. A renter can catch an uniformed rental investor at a moment of weakness causing the rental investor to give into a request that is counter to the rental investor's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take all matters to the property owner, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the renter is going to ask the owner to second-guess our work.