Communications With The Tenant

One of the most important duties that any property management expert in Arlington performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Renters in Arlington often ask to change rules, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed owner at a moment of weakness causing the rental investor to grant a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take every question to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.