Communications With The Tenant

One of the important services that any property manager in Winchester performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for owners: never share your contact information with the tenant.

Tenants in Winchester may ask to break lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed landlord at a moment of ignorance causing the landlord to give into a request that is counter to the property owner's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take every question to the rental investor, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the tenant is going to ask the landlord to second-guess our work.