Communications With The Tenant

One of the important services that your property manager in Winchester performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the renter.

Tenants in Winchester typically ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules are there. A renter can ambush an uniformed property owner at a moment of weakness causing the property owner to grant a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take all matters to the rental investor, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.