Communications With The Tenant

One of the primary duties that your property manager in Shenandoah County performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the renter.

Tenants in Shenandoah County will often ask to break rules, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can catch an uniformed owner at a moment of weakness causing the property owner to give into a request that is against the landlord's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal all matters to the landlord, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.