Communications With The Tenant

One of the important services that a property management expert in Shenandoah County performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the renter.

Renters in Shenandoah County may ask to bend rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can catch an uniformed property owner at a moment of ignorance causing the landlord to give into a request that is against the property owner's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal all matters to the property owner, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the owner to second-guess our work.