Communications With The Tenant

One of the most important duties that any property management expert in Shenandoah County performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Shenandoah County will often ask to break lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there. A tenant can catch an uniformed owner at a moment of ignorance causing the owner to grant a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the property owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to second-guess our work.