Communications With The Tenant

One of the most critical duties that a property management professional in Rockingham County performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for property owners: never share your contact information with the tenant.

Renters in Rockingham County may ask to bend lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed landlord at a moment of weakness causing the landlord to give into a request that is against the property owner's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to overrule our work.