Communications With The Tenant

One of the most critical services that your property management expert in Rockingham County performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Tenants in Rockingham County typically ask to change lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there. A tenant can ambush an uniformed owner at a moment of weakness causing the owner to grant a request that is counter to the landlord's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take all matters to the landlord, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the tenant is going to ask the property owner to second-guess our work.