Communications With The Tenant

One of the important services that a property manager in Rockingham County performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for landlords: never share your contact information with the tenant.

Tenants in Rockingham County will often ask to bend rules, or ask for other special requests. The property manager knows the lease and knows why the rules exist. A tenant can catch an uniformed rental investor at a moment of ignorance causing the owner to grant a request that is against the owner's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.