Communications With The Tenant

One of the most critical duties that a property manager in Rockingham County performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the renter.

Tenants in Rockingham County often ask to change lease provisions, or make other special requests. The property management expert knows the lease and knows why the rules exist. A renter can catch an uniformed property owner at a moment of weakness causing the rental investor to give into a request that is against the landlord's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the property owner, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to second-guess our work.