Communications With The Tenant

Managing interactions with a renter in Rockingham County

One of the most important services that any property manager in Rockingham County performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the tenant.

Tenants in Rockingham County often ask to break rules, or make other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A tenant can catch an uniformed rental investor at a moment of weakness causing the landlord to give into a request that is counter to the owner's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take every question to the property owner, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with various requests.


We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the renter is going to ask the landlord to second-guess our work.