Communications With The Tenant

One of the most important services that a property management expert in Rockingham County performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to deny any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Renters in Rockingham County often ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the rules are there. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the rental investor to grant a request that is counter to the landlord's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take every question to the property owner, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the owner to overrule our work.