Communications With The Tenant

One of the primary services that a property management professional in Rockingham County performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the renter.

Tenants in Rockingham County often ask to bend lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is counter to the owner's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take all matters to the landlord, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the tenant is going to ask the property owner to second-guess our work.