Communications With The Tenant

One of the important services that a property management professional in Rockingham County performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Tenants in Rockingham County often ask to bend lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the rules are there. A renter can catch an uniformed rental investor at a moment of weakness causing the owner to give into a request that is counter to the rental investor's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal every question to the rental investor, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to overrule our work.