Communications With The Tenant

One of the important duties that your property manager in Rockingham County performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the renter.

Renters in Rockingham County typically ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed rental investor at a moment of weakness causing the rental investor to grant a request that is counter to the rental investor's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal all matters to the landlord, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.