Communications With The Tenant

One of the primary duties that any property manager in Rockingham County performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the tenant.

Renters in Rockingham County typically ask to bend rules, or make other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed landlord at a moment of weakness causing the rental investor to grant a request that is against the rental investor's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the property owner, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the tenant is going to ask the property owner to overrule our work.