Communications With The Tenant

One of the primary duties that a property management professional in Rockingham County performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the tenant.

Renters in Rockingham County typically ask to change rules, or make other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A tenant can catch an uniformed rental investor at a moment of weakness causing the landlord to grant a request that is against the property owner's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal every question to the owner, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to second-guess our work.