Communications With The Tenant

One of the important duties that any property management expert in Arlington performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for property owners: never share your contact information with the renter.

Tenants in Arlington will often ask to break lease provisions, or make other special requests. The property manager knows the lease and knows why the rules are there. A tenant can catch an uniformed landlord at a moment of ignorance causing the rental investor to grant a request that is against the landlord's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the renter is going to ask the property owner to overrule our work.