Communications With The Tenant

One of the important duties that any property management professional in Arlington performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the renter.

Tenants in Arlington will often ask to bend rules, or make other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A renter can ambush an uniformed property owner at a moment of weakness causing the property owner to grant a request that is against the rental investor's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal all matters to the landlord, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the renter is going to ask the rental investor to overrule our work.