Communications With The Tenant

One of the most critical services that your property manager in Arlington performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Renters in Arlington often ask to change lease provisions, or make other special requests. The property management expert knows the lease and knows why the rules are there. A tenant can catch an uniformed rental investor at a moment of ignorance causing the owner to grant a request that is counter to the owner's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to overrule our work.