Communications With The Tenant

One of the most critical duties that any property management professional in Alexandria performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the tenant.

Tenants in Alexandria may ask to bend rules, or make other special requests. The property management professional knows the rules and knows why the rules exist. A tenant can catch an uniformed property owner at a moment of ignorance causing the landlord to give into a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take every question to the rental investor, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to second-guess our work.