Communications With The Tenant

One of the important duties that a property management professional in Alexandria performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Alexandria will often ask to bend rules, or make other special requests. The property manager knows the rules and knows why the rules are there. A tenant can catch an uniformed rental investor at a moment of ignorance causing the rental investor to give into a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal all matters to the rental investor, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the owner to second-guess our work.