Communications With The Tenant

One of the primary services that any property management professional in Alexandria performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for owners: never share your contact information with the renter.

Renters in Alexandria typically ask to change lease provisions, or ask for other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed landlord at a moment of weakness causing the property owner to give into a request that is against the property owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take every question to the landlord, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the owner to second-guess our work.