Communications With The Tenant

One of the most critical services that a property management professional in Page County performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the renter.

Tenants in Page County often ask to change lease provisions, or make other special requests. The property management expert knows the rules and knows why the lease provisions exist. A renter can ambush an uniformed landlord at a moment of weakness causing the property owner to grant a request that is counter to the landlord's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the landlord, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.