Communications With The Tenant

One of the most important duties that a property manager in Page County performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for rental investors: never share your contact information with the renter.

Tenants in Page County typically ask to change lease provisions, or ask for other special requests. The property manager knows the lease and knows why the rules are there. A renter can ambush an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is counter to the rental investor's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal every question to the rental investor, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the tenant is going to ask the property owner to second-guess our work.