Communications With The Tenant

One of the most important duties that your property management professional in Manassas Park performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Renters in Manassas Park typically ask to bend rules, or make other special requests. The property manager knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed owner at a moment of ignorance causing the owner to grant a request that is against the rental investor's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to overrule our work.