Communications With The Tenant

One of the most important duties that a property management professional in Manassas performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Renters in Manassas typically ask to break lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there. A tenant can ambush an uniformed property owner at a moment of weakness causing the property owner to grant a request that is against the landlord's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.