Communications With The Tenant

One of the most important duties that any property manager in Manassas performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Tenants in Manassas will often ask to bend rules, or make other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed owner at a moment of ignorance causing the landlord to give into a request that is counter to the rental investor's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal all matters to the rental investor, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to overrule our work.