Communications With The Tenant

One of the most important services that a property management professional in Harrisonburg performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the renter.

Tenants in Harrisonburg typically ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules are there. A renter can catch an uniformed landlord at a moment of weakness causing the owner to grant a request that is counter to the owner's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to overrule our work.