Communications With The Tenant

One of the primary services that any property manager in Harrisonburg performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for property owners: never share your contact information with the renter.

Renters in Harrisonburg typically ask to bend rules, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed property owner at a moment of weakness causing the owner to grant a request that is against the property owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take all matters to the rental investor, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.