Communications With The Tenant

One of the primary duties that your property manager in Harrisonburg performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the renter.

Renters in Harrisonburg will often ask to break lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed property owner at a moment of ignorance causing the owner to grant a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take every question to the property owner, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.