Communications With The Tenant

One of the important services that your property manager in Harrisonburg performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to deny any direct contact with the renter. Important advice for owners: never share your contact information with the renter.

Renters in Harrisonburg may ask to bend rules, or make other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed property owner at a moment of weakness causing the property owner to give into a request that is counter to the landlord's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal every question to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the renter is going to ask the owner to second-guess our work.