Communications With The Tenant

One of the most important services that a property manager in Frederick County performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Tenants in Frederick County will often ask to break rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is counter to the property owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take every question to the landlord, which cost the property owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to overrule our work.