Communications With The Tenant

One of the most important duties that your property management professional in Frederick County performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for property owners: never share your contact information with the renter.

Tenants in Frederick County often ask to bend rules, or ask for other special requests. The property manager knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed rental investor at a moment of ignorance causing the rental investor to give into a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal all matters to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to overrule our work.