Communications With The Tenant

One of the most critical services that any property management professional in Falls Church performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for property owners: never share your contact information with the renter.

Renters in Falls Church often ask to break lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed landlord at a moment of weakness causing the landlord to give into a request that is counter to the landlord's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will take every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to second-guess our work.