Communications With The Tenant

One of the important services that your property manager in Fairfax County performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for landlords: never share your contact information with the renter.

Tenants in Fairfax County will often ask to bend rules, or ask for other special requests. The property manager knows the lease and knows why the rules exist. A renter can catch an uniformed owner at a moment of ignorance causing the property owner to give into a request that is counter to the owner's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal every question to the property owner, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the renter is going to ask the property owner to overrule our work.