Communications With The Tenant

One of the most important duties that any property management expert in Fairfax County performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the tenant. Important tip for owners: never share your contact information with the renter.

Renters in Fairfax County will often ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A tenant can ambush an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is against the rental investor's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take every question to the landlord, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the property owner to overrule our work.