Communications With The Tenant

One of the important duties that a property management professional in Fairfax County performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to deny any direct contact with the tenant. Important advice for rental investors: never share your contact information with the tenant.

Tenants in Fairfax County will often ask to change rules, or make other special requests. The property management expert knows the lease and knows why the rules exist. A renter can catch an uniformed owner at a moment of ignorance causing the property owner to grant a request that is against the property owner's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to overrule our work.