Communications With The Tenant

One of the primary duties that your property manager in Fairfax County performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for landlords: avoid sharing your contact information with the tenant.

Renters in Fairfax County will often ask to change rules, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed property owner at a moment of ignorance causing the rental investor to give into a request that is counter to the rental investor's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the landlord to overrule our work.