Communications With The Tenant

One of the important services that your property management expert in Fairfax County performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for property owners: avoid sharing your contact information with the tenant.

Renters in Fairfax County may ask to bend lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A tenant can catch an uniformed landlord at a moment of ignorance causing the owner to grant a request that is against the owner's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take all matters to the owner, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to overrule our work.