Communications With The Tenant

One of the primary services that your property management expert in Fairfax County performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for rental investors: never share your contact information with the renter.

Tenants in Fairfax County may ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can catch an uniformed rental investor at a moment of ignorance causing the property owner to give into a request that is against the owner's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take all matters to the landlord, which cost the property owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to overrule our work.