Communications With The Tenant

One of the primary duties that any property management professional in Fairfax County performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to deny any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Renters in Fairfax County will often ask to change lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed landlord at a moment of weakness causing the rental investor to grant a request that is against the owner's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the tenant is going to ask the rental investor to second-guess our work.