Communications With The Tenant

One of the most important duties that any property manager in Fairfax performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Tenants in Fairfax may ask to change rules, or make other special requests. The property management expert knows the rules and knows why the rules are there. A renter can ambush an uniformed owner at a moment of ignorance causing the rental investor to grant a request that is counter to the rental investor's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal all matters to the rental investor, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the renter is going to ask the landlord to overrule our work.