Communications With The Tenant

One of the primary duties that your property management professional in Fairfax performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Tenants in Fairfax typically ask to change rules, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A tenant can catch an uniformed property owner at a moment of ignorance causing the property owner to give into a request that is against the property owner's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal all matters to the landlord, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to second-guess our work.