Communications With The Tenant

One of the important services that any property management expert in Fairfax performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Renters in Fairfax typically ask to change lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed landlord at a moment of ignorance causing the rental investor to give into a request that is against the owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take all matters to the rental investor, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.