Communications With The Tenant

One of the primary services that a property manager in Fairfax performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Renters in Fairfax often ask to bend lease provisions, or make other special requests. The property management expert knows the lease and knows why the rules exist. A renter can ambush an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is against the landlord's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal all matters to the property owner, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.