Communications With The Tenant

One of the primary services that your property management professional in Fairfax performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Fairfax often ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed property owner at a moment of weakness causing the property owner to grant a request that is counter to the owner's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take all matters to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with various requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to second-guess our work.