Communications With The Tenant

One of the most important duties that your property manager in Fairfax performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the tenant.

Renters in Fairfax often ask to break rules, or ask for other special requests. The property management professional knows the rules and knows why the rules exist. A renter can ambush an uniformed rental investor at a moment of weakness causing the property owner to grant a request that is against the property owner's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take all matters to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.