Communications With The Tenant

One of the most important duties that your property manager in Page County performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for owners: never share your contact information with the renter.

Renters in Page County typically ask to change lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A renter can catch an uniformed property owner at a moment of ignorance causing the owner to give into a request that is counter to the owner's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal every question to the rental investor, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to overrule our work.