Communications With The Tenant

One of the most important services that any property management professional in Page County performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Renters in Page County often ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the rules exist. A tenant can ambush an uniformed owner at a moment of ignorance causing the landlord to give into a request that is against the owner's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal all matters to the owner, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to second-guess our work.