Communications With The Tenant

One of the important duties that any property management professional in Manassas performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for landlords: never share your contact information with the tenant.

Renters in Manassas often ask to break lease provisions, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed owner at a moment of weakness causing the property owner to give into a request that is counter to the property owner's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.