Communications With The Tenant

One of the most important services that a property manager in Manassas performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the renter.

Tenants in Manassas often ask to break rules, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed owner at a moment of ignorance causing the property owner to grant a request that is counter to the property owner's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal all matters to the property owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to second-guess our work.