Communications With The Tenant

One of the most important services that your property manager in Harrisonburg performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important advice for owners: never share your contact information with the renter.

Renters in Harrisonburg will often ask to change lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the rules are there. A tenant can ambush an uniformed owner at a moment of ignorance causing the property owner to give into a request that is against the owner's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal all matters to the rental investor, which cost the property owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.