Communications With The Tenant

One of the most important services that any property management expert in Harrisonburg performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the tenant.

Renters in Harrisonburg often ask to break rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed rental investor at a moment of weakness causing the owner to grant a request that is against the property owner's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to second-guess our work.