Communications With The Tenant

One of the primary services that a property management professional in Harrisonburg performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for rental investors: never share your contact information with the tenant.

Tenants in Harrisonburg will often ask to break lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules exist. A renter can catch an uniformed landlord at a moment of weakness causing the owner to give into a request that is against the property owner's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal all matters to the owner, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to overrule our work.