Communications With The Tenant

One of the primary duties that your property management expert in Harrisonburg performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Renters in Harrisonburg may ask to break lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed property owner at a moment of weakness causing the owner to grant a request that is counter to the rental investor's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal every question to the property owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the owner to overrule our work.