Communications With The Tenant

One of the most critical services that a property management professional in Falls Church performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the renter.

Tenants in Falls Church often ask to bend rules, or make other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A tenant can catch an uniformed property owner at a moment of ignorance causing the landlord to grant a request that is against the rental investor's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take every question to the rental investor, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to overrule our work.