Communications With The Tenant

One of the most critical duties that any property manager in Falls Church performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for owners: never share your contact information with the tenant.

Tenants in Falls Church may ask to bend rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A renter can catch an uniformed rental investor at a moment of ignorance causing the property owner to give into a request that is counter to the property owner's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the tenant is going to ask the owner to second-guess our work.