Communications With The Tenant

One of the most critical services that your property management expert in Fairfax County performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the tenant.

Tenants in Fairfax County often ask to change rules, or make other special requests. The property management expert knows the rules and knows why the rules are there. A renter can catch an uniformed landlord at a moment of weakness causing the landlord to grant a request that is against the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take all matters to the owner, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the landlord to overrule our work.