Communications With The Tenant

One of the important services that a property manager in Fairfax County performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the tenant.

Tenants in Fairfax County often ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A renter can catch an uniformed rental investor at a moment of weakness causing the rental investor to give into a request that is against the owner's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the renter is going to ask the rental investor to second-guess our work.