Communications With The Tenant

One of the most important duties that a property manager in Fairfax County performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for property owners: never share your contact information with the renter.

Tenants in Fairfax County typically ask to change rules, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions exist. A renter can ambush an uniformed rental investor at a moment of ignorance causing the rental investor to give into a request that is against the owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take every question to the landlord, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the renter is going to ask the owner to second-guess our work.