Communications With The Tenant

One of the important duties that a property management professional in Fairfax County performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to avoid any direct contact with the renter. Important advice for landlords: never share your contact information with the tenant.

Renters in Fairfax County often ask to break rules, or ask for other special requests. The property management professional knows the lease and knows why the rules exist. A renter can ambush an uniformed property owner at a moment of ignorance causing the rental investor to grant a request that is counter to the rental investor's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal every question to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to overrule our work.