Communications With The Tenant

One of the primary services that your property management professional in Fairfax performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the tenant.

Renters in Fairfax typically ask to bend lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is counter to the owner's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal all matters to the landlord, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the renter is going to ask the landlord to second-guess our work.