Communications With The Tenant

One of the important duties that your property management expert in Fairfax performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for rental investors: never share your contact information with the tenant.

Tenants in Fairfax often ask to change lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there. A tenant can ambush an uniformed owner at a moment of weakness causing the owner to grant a request that is counter to the rental investor's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take every question to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the renter is going to ask the property owner to overrule our work.