Communications With The Tenant

One of the primary duties that any property manager in Fairfax performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for owners: never share your contact information with the renter.

Renters in Fairfax often ask to bend lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions are there. A tenant can ambush an uniformed owner at a moment of weakness causing the rental investor to give into a request that is counter to the landlord's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal every question to the owner, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.