Communications With The Tenant

One of the most critical duties that a property manager in Fairfax performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the tenant.

Renters in Fairfax may ask to break rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A renter can catch an uniformed rental investor at a moment of ignorance causing the rental investor to grant a request that is against the landlord's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal all matters to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to overrule our work.