Communications With The Tenant

One of the most important services that any property management professional in Fairfax performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the renter.

Renters in Fairfax will often ask to change rules, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions exist. A renter can catch an uniformed landlord at a moment of weakness causing the landlord to give into a request that is counter to the owner's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the owner to overrule our work.