Communications With The Tenant

One of the important duties that a property management expert in Broadway performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Renters in Broadway often ask to change rules, or make other special requests. The property manager knows the lease and knows why the rules are there. A tenant can ambush an uniformed landlord at a moment of ignorance causing the owner to grant a request that is against the landlord's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal all matters to the landlord, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.