Communications With The Tenant

One of the most important duties that your property management professional in Broadway performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the renter. Important tip for owners: never share your contact information with the renter.

Tenants in Broadway may ask to bend rules, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is against the rental investor's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take every question to the rental investor, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.