Communications With The Tenant

One of the most critical duties that any property manager in Rosslyn performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for property owners: never share your contact information with the renter.

Tenants in Rosslyn often ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the rules exist. A renter can catch an uniformed landlord at a moment of weakness causing the rental investor to give into a request that is against the landlord's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take all matters to the landlord, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to overrule our work.