Communications With The Tenant

One of the most critical services that a property management expert in Rosslyn performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the renter.

Renters in Rosslyn will often ask to break lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there. A tenant can ambush an uniformed owner at a moment of weakness causing the property owner to give into a request that is against the landlord's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will take all matters to the landlord, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to second-guess our work.