Communications With The Tenant

One of the most important duties that a property manager in Ballston performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the renter.

Renters in Ballston typically ask to bend lease provisions, or make other special requests. The property management expert knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed owner at a moment of weakness causing the landlord to give into a request that is against the landlord's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take every question to the landlord, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the renter is going to ask the landlord to overrule our work.