Communications With The Tenant

One of the most important services that a property management expert in Ballston performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Tenants in Ballston may ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed landlord at a moment of ignorance causing the rental investor to give into a request that is counter to the owner's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to overrule our work.