Communications With The Tenant

One of the most important duties that a property management professional in Ballston performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to deny any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the renter.

Tenants in Ballston often ask to change rules, or ask for other special requests. The property management expert knows the lease and knows why the rules exist. A tenant can catch an uniformed owner at a moment of weakness causing the owner to give into a request that is against the owner's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take all matters to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the tenant is going to ask the owner to overrule our work.