Communications With The Tenant

One of the primary services that any property management professional in Ballston performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the renter.

Tenants in Ballston often ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the rules are there. A renter can catch an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is against the property owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take all matters to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to overrule our work.