Communications With The Tenant

One of the most critical services that your property management professional in Ballston performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important advice for rental investors: never share your contact information with the tenant.

Tenants in Ballston typically ask to break rules, or ask for other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed rental investor at a moment of weakness causing the landlord to give into a request that is against the property owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal every question to the property owner, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the renter is going to ask the landlord to second-guess our work.