Communications With The Tenant

One of the primary duties that any property manager in Ballston performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for rental investors: never share your contact information with the renter.

Renters in Ballston often ask to bend lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A tenant can catch an uniformed property owner at a moment of ignorance causing the owner to give into a request that is counter to the rental investor's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal every question to the landlord, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to second-guess our work.