Communications With The Tenant

One of the most important duties that any property management professional in Strasburg performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the renter.

Renters in Strasburg will often ask to bend lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the rules are there. A tenant can catch an uniformed property owner at a moment of ignorance causing the rental investor to grant a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal every question to the landlord, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to overrule our work.