Communications With The Tenant

One of the most critical services that a property manager in Strasburg performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the renter.

Tenants in Strasburg often ask to bend rules, or make other special requests. The property manager knows the lease and knows why the rules exist. A tenant can ambush an uniformed owner at a moment of weakness causing the owner to grant a request that is against the landlord's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the tenant is going to ask the owner to second-guess our work.