Communications With The Tenant

One of the primary duties that a property manager in Broadway performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the renter.

Tenants in Broadway may ask to break rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions exist. A renter can ambush an uniformed owner at a moment of ignorance causing the property owner to grant a request that is counter to the owner's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to overrule our work.