Communications With The Tenant

One of the most critical services that a property manager in Rappahannock County performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the tenant.

Renters in Rappahannock County typically ask to change rules, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A tenant can catch an uniformed owner at a moment of ignorance causing the rental investor to give into a request that is counter to the property owner's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal every question to the property owner, which cost the property owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.