Communications With The Tenant

One of the most important duties that a property management expert in Springfield performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Renters in Springfield may ask to break rules, or make other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A renter can catch an uniformed property owner at a moment of ignorance causing the property owner to give into a request that is counter to the owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal all matters to the owner, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to overrule our work.