Communications With The Tenant

One of the important services that your property manager in Springfield performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for owners: never share your contact information with the tenant.

Tenants in Springfield typically ask to break lease provisions, or make other special requests. The property management expert knows the lease and knows why the rules exist. A tenant can catch an uniformed owner at a moment of ignorance causing the property owner to give into a request that is counter to the landlord's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to overrule our work.