Communications With The Tenant

One of the primary duties that a property management professional in Springfield performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the tenant.

Renters in Springfield will often ask to change rules, or make other special requests. The property management expert knows the rules and knows why the rules are there. A renter can catch an uniformed owner at a moment of ignorance causing the owner to give into a request that is against the property owner's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take every question to the owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the renter is going to ask the owner to second-guess our work.