Communications With The Tenant

One of the primary services that your property management expert in Springfield performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Renters in Springfield often ask to bend rules, or make other special requests. The property management expert knows the rules and knows why the rules exist. A renter can ambush an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is counter to the property owner's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to overrule our work.