Communications With The Tenant

One of the most critical duties that a property manager in Springfield performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to deny any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Springfield typically ask to bend lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed rental investor at a moment of weakness causing the owner to grant a request that is counter to the landlord's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the renter is going to ask the property owner to overrule our work.