Communications With The Tenant

One of the important duties that your property management professional in Springfield performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Springfield often ask to bend lease provisions, or make other special requests. The property management expert knows the lease and knows why the rules exist. A tenant can catch an uniformed property owner at a moment of ignorance causing the rental investor to grant a request that is counter to the landlord's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take all matters to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the owner to overrule our work.