Communications With The Tenant

One of the important duties that any property management professional in Rosslyn performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the renter.

Tenants in Rosslyn will often ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed owner at a moment of weakness causing the property owner to grant a request that is against the landlord's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal every question to the landlord, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.