Communications With The Tenant

One of the important services that a property manager in Ballston performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Tenants in Ballston will often ask to change lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there. A renter can catch an uniformed rental investor at a moment of weakness causing the rental investor to give into a request that is counter to the property owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal all matters to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to overrule our work.