Communications With The Tenant

One of the most critical services that a property manager in Ballston performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the renter.

Renters in Ballston may ask to bend rules, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed landlord at a moment of ignorance causing the property owner to grant a request that is against the property owner's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will take all matters to the rental investor, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to second-guess our work.