Communications With The Tenant

One of the primary services that your property management professional in Ballston performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for landlords: never share your contact information with the renter.

Renters in Ballston will often ask to bend rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there. A renter can catch an uniformed landlord at a moment of weakness causing the property owner to give into a request that is counter to the landlord's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the owner, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.