Communications With The Tenant

One of the primary duties that any property management expert in Ballston performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for property owners: never share your contact information with the renter.

Tenants in Ballston may ask to break rules, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed property owner at a moment of weakness causing the owner to grant a request that is against the landlord's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to second-guess our work.