Communications With The Tenant

One of the most important duties that any property management expert in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for property owners: never share your contact information with the renter.

Tenants in Northern Virginia may ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the rules exist. A tenant can catch an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is against the property owner's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the rental investor, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to second-guess our work.