Communications With The Tenant

One of the important services that a property management professional in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Tenants in Northern Virginia often ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed landlord at a moment of weakness causing the landlord to grant a request that is against the owner's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal every question to the owner, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to second-guess our work.