Communications With The Tenant

One of the primary duties that any property manager in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for landlords: never share your contact information with the tenant.

Tenants in Northern Virginia often ask to bend rules, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed property owner at a moment of ignorance causing the rental investor to give into a request that is against the property owner's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take every question to the rental investor, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to overrule our work.