Communications With The Tenant

One of the most critical duties that your property management professional in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Renters in Northern Virginia often ask to bend lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed landlord at a moment of weakness causing the property owner to give into a request that is counter to the rental investor's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take all matters to the owner, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the tenant is going to ask the property owner to overrule our work.