Communications With The Tenant

One of the most critical services that any property manager in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for property owners: never share your contact information with the renter.

Renters in Northern Virginia often ask to break lease provisions, or make other special requests. The property management expert knows the lease and knows why the rules exist. A tenant can catch an uniformed rental investor at a moment of ignorance causing the landlord to give into a request that is against the landlord's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal every question to the rental investor, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the renter is going to ask the landlord to overrule our work.