Communications With The Tenant

One of the primary duties that a property management professional in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to deny any direct contact with the renter. Important advice for owners: never share your contact information with the tenant.

Tenants in Northern Virginia often ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the rules are there. A renter can ambush an uniformed landlord at a moment of weakness causing the landlord to give into a request that is counter to the property owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal all matters to the owner, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to overrule our work.