Communications With The Tenant

One of the most critical duties that a property management expert in Dale City performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the renter.

Tenants in Dale City typically ask to change lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules exist. A tenant can catch an uniformed rental investor at a moment of weakness causing the owner to give into a request that is against the rental investor's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will take every question to the landlord, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to overrule our work.