Communications With The Tenant

One of the primary services that your property management professional in Dale City performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for landlords: avoid sharing your contact information with the renter.

Tenants in Dale City may ask to break rules, or ask for other special requests. The property manager knows the lease and knows why the rules exist. A tenant can catch an uniformed owner at a moment of ignorance causing the owner to give into a request that is against the landlord's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take every question to the landlord, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the renter is going to ask the property owner to overrule our work.