Communications With The Tenant

One of the most critical services that a property manager in Dale City performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Tenants in Dale City typically ask to bend rules, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can catch an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is counter to the owner's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal every question to the landlord, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.