Communications With The Tenant

One of the primary duties that your property manager in Dale City performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the tenant.

Renters in Dale City often ask to bend rules, or make other special requests. The property manager knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed rental investor at a moment of weakness causing the rental investor to give into a request that is against the property owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal all matters to the rental investor, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the owner to overrule our work.