Communications With The Tenant

One of the important services that any property manager in Riverton performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the tenant.

Tenants in Riverton typically ask to bend rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions exist. A renter can catch an uniformed landlord at a moment of weakness causing the property owner to give into a request that is against the landlord's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take all matters to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to second-guess our work.