Communications With The Tenant

One of the important duties that a property management professional in Riverton performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Renters in Riverton often ask to break rules, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is against the property owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take every question to the property owner, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to second-guess our work.