Communications With The Tenant

One of the most critical services that a property management professional in Riverton performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for property owners: avoid sharing your contact information with the tenant.

Tenants in Riverton often ask to break rules, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed landlord at a moment of ignorance causing the landlord to give into a request that is counter to the property owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal every question to the landlord, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to second-guess our work.