Communications With The Tenant

One of the most critical duties that a property manager in Riverton performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to deny any direct contact with the tenant. Important tip for rental investors: never share your contact information with the renter.

Tenants in Riverton will often ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed owner at a moment of weakness causing the owner to give into a request that is counter to the rental investor's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the renter is going to ask the rental investor to second-guess our work.