Communications With The Tenant

One of the most important duties that any property management expert in Browntown performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Tenants in Browntown often ask to change lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed property owner at a moment of weakness causing the owner to give into a request that is against the landlord's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take all matters to the owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the renter is going to ask the property owner to overrule our work.