Communications With The Tenant

One of the primary services that any property management professional in Browntown performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Renters in Browntown often ask to break rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed rental investor at a moment of weakness causing the rental investor to grant a request that is against the owner's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to second-guess our work.