Communications With The Tenant

One of the most critical duties that any property management professional in Browntown performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Browntown may ask to bend lease provisions, or make other special requests. The property management expert knows the rules and knows why the rules exist. A tenant can ambush an uniformed landlord at a moment of ignorance causing the owner to grant a request that is counter to the rental investor's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take every question to the landlord, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the renter is going to ask the property owner to overrule our work.