Communications With The Tenant

One of the primary duties that a property management expert in Bentonville performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for property owners: never share your contact information with the tenant.

Tenants in Bentonville may ask to break lease provisions, or make other special requests. The property management expert knows the rules and knows why the rules are there. A tenant can catch an uniformed owner at a moment of weakness causing the owner to grant a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the renter is going to ask the rental investor to overrule our work.