Communications With The Tenant

One of the most critical duties that a property management professional in Warren County performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the renter.

Tenants in Warren County will often ask to bend rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is against the rental investor's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the rental investor, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the renter is going to ask the landlord to overrule our work.