Communications With The Tenant

One of the most critical duties that a property manager in Woodstock performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Woodstock typically ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed owner at a moment of ignorance causing the property owner to give into a request that is against the rental investor's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal all matters to the owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to second-guess our work.