Communications With The Tenant

One of the most important duties that any property management professional in Woodstock performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for landlords: never share your contact information with the renter.

Renters in Woodstock typically ask to break rules, or make other special requests. The property management expert knows the lease and knows why the rules exist. A tenant can ambush an uniformed property owner at a moment of ignorance causing the rental investor to grant a request that is against the owner's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take all matters to the property owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to second-guess our work.