Communications With The Tenant

One of the important duties that any property management professional in Toms Brook performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Renters in Toms Brook may ask to change lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed landlord at a moment of weakness causing the property owner to give into a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take all matters to the landlord, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the tenant is going to ask the property owner to overrule our work.