Communications With The Tenant

One of the most critical services that any property management expert in Timberville performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Tenants in Timberville typically ask to change rules, or ask for other special requests. The property management professional knows the lease and knows why the rules are there. A renter can catch an uniformed landlord at a moment of ignorance causing the rental investor to give into a request that is against the landlord's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal every question to the rental investor, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to second-guess our work.