Communications With The Tenant

One of the most critical duties that your property manager in Timberville performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the tenant.

Tenants in Timberville often ask to bend lease provisions, or make other special requests. The property manager knows the rules and knows why the rules are there in the first place. A tenant can catch an uniformed owner at a moment of weakness causing the owner to give into a request that is counter to the owner's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the renter is going to ask the rental investor to overrule our work.