Communications With The Tenant

One of the most critical duties that a property management professional in Timberville performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the tenant.

Tenants in Timberville may ask to break rules, or make other special requests. The property management expert knows the lease and knows why the lease provisions are there in the first place. A renter can ambush an uniformed property owner at a moment of ignorance causing the rental investor to give into a request that is counter to the owner's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal all matters to the owner, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the renter is going to ask the landlord to overrule our work.