Communications With The Tenant

One of the most important services that your property manager in Strasburg performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for rental investors: never share your contact information with the renter.

Renters in Strasburg often ask to break rules, or ask for other special requests. The property manager knows the lease and knows why the rules exist. A tenant can catch an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is against the owner's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal all matters to the landlord, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.