Communications With The Tenant

One of the most critical duties that your property management professional in Strasburg performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the tenant.

Renters in Strasburg often ask to change rules, or make other special requests. The property manager knows the rules and knows why the rules are there. A renter can ambush an uniformed owner at a moment of weakness causing the property owner to give into a request that is counter to the owner's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal all matters to the landlord, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the tenant is going to ask the rental investor to second-guess our work.