Communications With The Tenant

One of the most important services that a property management professional in Strasburg performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the renter.

Renters in Strasburg will often ask to bend rules, or make other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A tenant can catch an uniformed owner at a moment of ignorance causing the landlord to give into a request that is counter to the landlord's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal every question to the owner, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the owner to second-guess our work.