Communications With The Tenant

One of the important duties that a property management professional in Star Tannery performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Star Tannery often ask to change lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed landlord at a moment of weakness causing the owner to give into a request that is against the landlord's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the landlord, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to second-guess our work.