Communications With The Tenant

One of the primary services that your property management professional in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to avoid any direct contact with the renter. Important advice for property owners: avoid sharing your contact information with the renter.

Renters in Northern Virginia typically ask to bend rules, or make other special requests. The property manager knows the lease and knows why the rules exist. A tenant can catch an uniformed owner at a moment of weakness causing the rental investor to give into a request that is against the rental investor's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take every question to the owner, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to second-guess our work.