Communications With The Tenant

One of the most critical duties that a property management professional in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the renter.

Renters in Northern Virginia may ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules exist. A renter can catch an uniformed property owner at a moment of weakness causing the landlord to grant a request that is counter to the landlord's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the renter is going to ask the owner to second-guess our work.