Communications With The Tenant

One of the primary services that your property management professional in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the renter.

Tenants in Northern Virginia typically ask to change lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions are there in the first place. A renter can catch an uniformed property owner at a moment of weakness causing the property owner to grant a request that is against the rental investor's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to overrule our work.