Communications With The Tenant

One of the primary services that any property management professional in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to deny any direct contact with the renter. Important advice for property owners: avoid sharing your contact information with the renter.

Tenants in Northern Virginia may ask to break rules, or make other special requests. The property manager knows the rules and knows why the rules exist. A tenant can catch an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is against the owner's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal every question to the owner, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the renter is going to ask the landlord to overrule our work.