Communications With The Tenant

One of the most critical duties that a property management professional in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for property owners: never share your contact information with the tenant.

Renters in Northern Virginia will often ask to break lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A tenant can ambush an uniformed property owner at a moment of ignorance causing the owner to grant a request that is against the landlord's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take every question to the landlord, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the landlord to overrule our work.