Communications With The Tenant

One of the most important services that a property manager in Northern Virginia performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for owners: never share your contact information with the renter.

Tenants in Northern Virginia often ask to break rules, or ask for other special requests. The property management expert knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed landlord at a moment of weakness causing the owner to give into a request that is counter to the rental investor's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the rental investor, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.