Communications With The Tenant

One of the primary duties that any property manager in Northern Virginia performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for owners: never share your contact information with the renter.

Renters in Northern Virginia may ask to break lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions exist. A renter can catch an uniformed owner at a moment of ignorance causing the rental investor to give into a request that is against the landlord's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal all matters to the owner, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the renter is going to ask the property owner to overrule our work.