Communications With The Tenant

One of the most critical services that your property manager in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Renters in Northern Virginia will often ask to bend lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the rules exist. A renter can ambush an uniformed rental investor at a moment of weakness causing the landlord to give into a request that is against the landlord's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal all matters to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to overrule our work.