Communications With The Tenant

Handling interactions with a tenant in Northern Virginia

One of the most critical services that your property management professional in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for owners: never share your contact information with the tenant.

Tenants in Northern Virginia often ask to break lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there in the first place. A renter can ambush an uniformed property owner at a moment of weakness causing the owner to give into a request that is counter to the property owner's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will take all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the renter is going to ask the rental investor to overrule our work.