Communications With The Tenant

One of the most important duties that any property management professional in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the renter.

Tenants in Northern Virginia may ask to change rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal all matters to the landlord, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to second-guess our work.