Communications With The Tenant

One of the most important duties that your property manager in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for owners: never share your contact information with the renter.

Tenants in Northern Virginia may ask to change rules, or make other special requests. The property manager knows the rules and knows why the lease provisions exist. A renter can catch an uniformed owner at a moment of ignorance causing the property owner to grant a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal every question to the owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the landlord to second-guess our work.