Communications With The Tenant

One of the most important duties that your property manager in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to deny any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the tenant.

Renters in Northern Virginia typically ask to change rules, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there. A renter can catch an uniformed rental investor at a moment of ignorance causing the rental investor to grant a request that is against the property owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take every question to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the renter is going to ask the landlord to second-guess our work.