Communications With The Tenant

Handling interactions with a tenant in Northern Virginia

One of the primary duties that a property management expert in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Tenants in Northern Virginia may ask to change lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed owner at a moment of ignorance causing the owner to give into a request that is against the property owner's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal every question to the owner, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.