Communications With The Tenant

One of the primary duties that your property management expert in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the renter.

Renters in Northern Virginia may ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can catch an uniformed property owner at a moment of ignorance causing the landlord to give into a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal all matters to the landlord, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to overrule our work.