Communications With The Tenant

One of the important services that a property manager in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Renters in Northern Virginia will often ask to break rules, or make other special requests. The property management expert knows the lease and knows why the rules exist. A tenant can ambush an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is against the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal all matters to the landlord, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to second-guess our work.