Communications With The Tenant

One of the primary services that a property manager in Northern Virginia performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the tenant.

Tenants in Northern Virginia often ask to bend lease provisions, or make other special requests. The property manager knows the rules and knows why the rules are there. A tenant can catch an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is against the owner's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take every question to the owner, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the renter is going to ask the owner to overrule our work.