Communications With The Tenant

One of the primary duties that a property manager in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the tenant.

Renters in Northern Virginia often ask to change rules, or make other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A tenant can catch an uniformed landlord at a moment of weakness causing the landlord to grant a request that is against the property owner's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the property owner, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the owner to second-guess our work.