Communications With The Tenant

One of the primary services that a property management expert in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for owners: never share your contact information with the tenant.

Tenants in Northern Virginia often ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the rules exist. A renter can ambush an uniformed owner at a moment of weakness causing the landlord to grant a request that is against the property owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take every question to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the tenant is going to ask the owner to overrule our work.