Communications With The Tenant

One of the most critical duties that a property manager in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to deny any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the renter.

Renters in Northern Virginia may ask to bend rules, or ask for other special requests. The property management professional knows the rules and knows why the rules are there. A renter can ambush an uniformed rental investor at a moment of weakness causing the rental investor to grant a request that is counter to the property owner's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take every question to the landlord, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.