Communications With The Tenant

One of the most critical services that a property manager in New Market performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Renters in New Market often ask to bend rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed rental investor at a moment of ignorance causing the rental investor to grant a request that is against the landlord's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take every question to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to second-guess our work.